+ 500 Free Spins
Across your first five deposits
Crusino Casino VIP Program: What Australian Players Can Expect
The <strong>Crusino Casino VIP Program</strong> gives regular players access to a VIP Club, with comp points tracked in their account. Here is how the programme fits around your account, play and support, without dressing it up as a guaranteed reward scheme.
High-Rated Pokies
Eagle Riches
redtiger
Hot Chilli
pragmaticplay
Merlin's Alchemy
bullsharkgames
Prison Situation
kagaming
Aztec Artefacts
thunderspin
Book Of Savannah's Queen
spnmnl
How the Crusino Casino VIP Program works
Crusino Casino has a VIP Club for players who use the casino regularly. Comp points, written as comppoints in the account, are tracked as you play. The programme is designed around ongoing activity rather than a single promotion, so your account is the place to check your current points and any benefits attached to your status.
Page contents
That gives the VIP setup a simple shape: you play eligible games, your account tracks comppoints, and the club provides a separate place for ongoing player rewards. The source terms confirm that a VIP Club and account-based comp points are available, while the exact status ladder and individual rewards depend on the club information shown to you.
Your account tracks comppoints
The VIP Club is account-based. Log in and check the comppoints shown in your profile rather than relying on a general estimate.
Who can use the VIP Club and what your account needs
You need a Crusino Casino account to take part. Registration uses a single-screen form with your email address, phone number, residential address, password and selected currency. The minimum age is 18, or the higher minimum legal gambling age that applies in your jurisdiction.
Use one account in your own name. Accounts sharing a residential address, household, IP address or device are treated as duplicates. Your registered email cannot be changed, so it is worth entering an address you plan to keep using.
- Register with your personal details and select AUD if that is your preferred account currency.
- Confirm your email through the link sent after registration.
- Use only one account and keep your contact details accurate.
- Check your profile for the VIP Club and current comppoints.
- Contact support if account information needs correcting; changes require supporting documents.
For Australian players, the brand can be referred to as Crusino Casino AU. The account supports AUD, alongside EUR, USD, CAD, NZD, NOK, ZAR, INR and supported cryptocurrencies.
Comppoints: how to keep track of your VIP activity
Comppoints are tracked inside your account as part of the VIP Club. Think of them as the running record attached to your player profile. Checking that balance regularly helps you see where you stand before you make decisions about further play.
The available facts do not set out a public points conversion, a fixed number of tiers or a standard cash value for comppoints. Because of that, treat the account display as the practical reference for your own position. Avoid assuming that a certain amount of play automatically creates a particular reward.
| Feature | What it means for you |
|---|---|
| VIP Club | A club is available for registered players. |
| Comppoints | Points are tracked in your account. |
| Status details | Check your account for the information attached to your profile. |
| Support | Live chat operates 24/7, every day of the year. |
Check the account before you play more
A VIP label should not be treated as a promise of profit. Set a budget first, then review your comppoints and any available account information.
VIP support and account help when you need it
Live chat is available 24/7 from any page, including weekends and public holidays. Support is also available by email for verification documents and detailed queries. The support languages are English, German, French, Norwegian and Finnish.
For a VIP account question, live chat is the most direct place to ask about the comppoints displayed in your profile or the information attached to your club status. Keep your question specific. For example, you can ask how your current points are recorded or what account instructions apply to a benefit already shown to you.
- Open live chat
Use the 24/7 chat option from the casino interface.
- Explain the account issue
Mention that your question relates to the VIP Club or comppoints.
- Complete any checks
Have your registered details or requested documents ready if support needs to confirm the account.
- Follow the account instructions
Use the information given for your own profile rather than applying another player's terms.
VIP play sits alongside the wider casino terms
Being part of the VIP Club does not remove the standard account, payment or responsible gambling rules. Deposits must be wagered once in slots or three times in other games before connected funds can be withdrawn. The minimum deposit and minimum withdrawal are both $30 AUD.
Withdrawals have a $7,500 AUD daily limit, a $15,000 AUD rolling seven-day limit and a $30,000 AUD monthly limit. Progressive jackpot wins are paid in full and sit outside those standard withdrawal limits. Withdrawal requests remain pending until identity verification is complete.
| Term | Amount or rule |
|---|---|
| Minimum withdrawal | $30 AUD |
| Daily withdrawal limit | $7,500 AUD |
| Rolling seven-day limit | $15,000 AUD |
| Monthly withdrawal limit | $30,000 AUD; resets on the 1st |
| Withdrawal request processing | Within 72 hours of approval |
Know-your-customer checks require government-issued photo ID, proof of address and proof of payment method. Bank transfers execute within three business days after processing, and intermediary bank fees of up to €16 may apply. These rules matter to VIP players just as they do to every other account holder.
Responsible play tools remain available to VIP members
VIP status should never turn into a reason to chase points or extend a session. Crusino provides account controls that let you step back when you need to. A cooling-off period can last from 1 day to 6 months; during it, deposits and play are blocked and you are excluded from advertising offers.
Self-exclusion is available for 6-12 months through live chat. Permanent account closure is also available by contacting Customer Support. These options are practical tools, not something you need to justify.
- Set a spending limit before opening a session.
- Treat comppoints as a feature of the account, not as income.
- Use cooling-off if you want a break from deposits and play.
- Choose self-exclusion for a longer pause.
- Contact support for permanent closure if that is the right choice.
VIP points are not a reason to chase losses
Casino play involves real financial risk. Stop when your budget is used, and use the available account controls if play stops feeling enjoyable.
Mobile access to the VIP account
There is no downloadable app. Instead, the casino runs through a responsive mobile website, with the full catalogue of more than 5,000 games prepared for mobile screens. You can open the lobby, cashier, promotions area and live tables in a mobile browser.
That also means you can check your account and comppoints without installing anything. A stable connection and your registered login details are all you need to access the mobile version. If unusual login activity is detected, a security prompt may appear.
Ready to check your VIP account?
Open Crusino Casino on your browser, sign in and review the VIP Club information and comppoints shown for your profile.
VIP Program: your questions
Does Crusino Casino have a VIP Program?
Yes. Crusino Casino offers a VIP Club, with comppoints tracked in your account.
Where can I see my comppoints?
Comppoints are tracked in your player account. Sign in and check the VIP Club information shown in your profile.
Can Australian players use the VIP Club?
The casino supports Australian players with AUD accounts. Your account displays the VIP information and comppoints connected with your profile.
Is VIP support available around the clock?
Live chat operates 24/7, every day of the year. Email support is also available for verification documents and detailed questions.
Does VIP status remove withdrawal limits?
Standard withdrawal limits still apply: $7,500 AUD per day, $15,000 AUD over a rolling seven-day period and $30,000 AUD per month. Progressive jackpot wins are paid in full outside those limits.
Can I take a break while I am in the VIP Club?
Yes. You can request a cooling-off period from 1 day to 6 months, or self-exclusion for 6-12 months, through live chat. Permanent account closure is also available through Customer Support.
Is there a Crusino Casino mobile app for VIP access?
There is no downloadable app. The casino uses a responsive mobile website, where you can access your account and the mobile-optimised game catalogue.
