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Cookies Policy
This Cookies Policy explains how Crusino Casino may use cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. By continuing to browse our website, you acknowledge that cookies may be used as described below. Where required by law, we will ask for your consent before placing non-essential cookies on your device.
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What cookies are
Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to recognise a device or remember information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with other information that we hold about you, such as account, device or usage information.
Page contents
We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different meaning is clear from the context.
Cookies can be set by the website you are visiting, known as first-party cookies, or by another service that provides functionality on the website, known as a third-party cookie. Some cookies operate only during your visit and are removed when you close your browser. Other cookies remain on your device for a set period or until you delete them.
Why cookies matter
Online gambling websites need certain technical information to function correctly. Cookies can help maintain a secure session, remember selected settings and support the delivery of pages and services. They can also help us understand how visitors use the website so that we can identify errors, improve performance and make information easier to find.
How Crusino Casino may use cookies
The cookies used on our website may vary according to the pages you visit, the features you use, your device and the settings available at the time. We may use cookies for the following purposes:
- Strictly necessary operation, including page navigation, account access, session management and the protection of forms and transactions.
- Security and fraud prevention, including helping to detect unusual activity, protect accounts and support responsible operation of the website.
- Functionality, including remembering preferences such as language, region, display settings or other choices made during a visit.
- Performance and analytics, including measuring website traffic, understanding which pages are used and identifying technical problems.
- Personalisation, where available and permitted, including remembering relevant choices or presenting content in a way that is more useful to you.
- Advertising and campaign measurement, where used and permitted, including understanding whether marketing activity has reached an audience or led to a visit.
- Compliance and record keeping, including supporting age, identity, security, responsible gambling and other checks where these are necessary.
Strictly necessary cookies are generally required for the website or a requested service to operate. If you block these cookies, some parts of the website may not work properly, and account or gambling functions may be unavailable. Other cookies may be optional and may be controlled through a cookie banner, preference centre or browser settings, depending on the technology and the requirements that apply.
Information collected through cookies
Depending on the cookie and how it is used, information may include your IP address, browser type, operating system, device type, approximate location, pages viewed, links selected, dates and times of visits, referring website, session information and preferences. This information is generally used in aggregated or pseudonymised form where practical. We may use it to maintain security, operate our services, analyse performance and meet legal or regulatory obligations.
Cookies are not intended to override your responsible gambling choices or any account restrictions. Information associated with cookies may be used with other information where this is necessary to operate the website, protect users, prevent fraud, investigate activity or comply with applicable requirements.
Third-party services and your choices
We may use selected service providers to support website hosting, security, analytics, customer support, identity or compliance processes, communications and other business functions. These providers may place or access cookies or similar technologies on our behalf, or may process information collected through their own technologies. Their use of information may be governed by their own privacy or cookie notices.
Third-party content, links, payment features, social media tools, advertising services or analytics tools may also use technologies that are not controlled directly by Crusino Casino. We do not guarantee that every third party will use cookies in the same way. You should review the relevant third party's information before interacting with its services or accepting optional technologies.
Cookie preference tools
Where a cookie preference tool is available, you can use it to accept or reject categories of optional cookies. Your choices may be stored in a cookie so that the preference does not need to be requested each time you visit. If you delete that preference cookie, reset your device or use a different browser or device, you may be asked to make your choices again.
Browser controls
Most browsers allow you to view, delete, block or restrict cookies through their privacy or security settings. You may also be able to receive a warning before a cookie is stored. The exact steps depend on the browser and device you use, so consult the relevant browser help information for instructions.
Blocking or deleting cookies can affect website performance. You may not be able to log in, keep a session active, save preferences or use particular services. Browser controls may also not remove information that has already been collected or prevent all similar technologies from operating. For this reason, browser settings and the website's preference tool may provide different controls.
- Review the cookie notice or preference tool shown on the website.
- Choose which optional categories you wish to allow, where those choices are available.
- Use your browser or device settings to delete or block cookies if you prefer.
- Review your choices again after clearing cookies, changing browsers or using another device.
Privacy, updates and further information
Information collected through cookies may be personal information under Australian privacy law, depending on the circumstances. We handle relevant information in accordance with our Privacy Policy and applicable legal requirements. Our Privacy Policy explains how information may be collected, used, disclosed, stored and protected, and describes available privacy rights and request processes.
Cookies may be used to support age and identity controls, account security, fraud monitoring, responsible gambling measures and compliance obligations. These functions may continue to operate even when optional analytics or marketing cookies are declined, where they are necessary for the secure and lawful operation of our services.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to our website, technologies, services, legal obligations or business practices. The updated version will be made available on this page, and the date or version may be updated where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.
Questions and privacy requests
If you have a question about cookies, wish to review your preferences or want to make a privacy request, please use the contact or support options made available on the Crusino Casino website. We may need to verify your identity before responding to a request. We will handle requests in accordance with applicable law and may retain limited information about a request for security, compliance and record-keeping purposes.
This policy is intended to provide general information about cookies used in connection with the website. It does not change any account terms, responsible gambling information, privacy rights or other conditions that apply to your use of Crusino Casino services.
